WordPress Live chat and chatbot tools: selection criteria and comparison
Compare features, licenses and deployment needs.
Source description: “The AI chatbot, AI agent and MCP server for WordPress. Connect OpenAI, Claude, Gemini and more to chat,…” Deployment: WordPress 6.0 / PHP 8.1. Listed version 3.8.6. 90,000 active installations reported by WordPress.org.
Source description: “The CRM, Sales, and Marketing WordPress plugin to grow your business better. Capture and engage web visitors with…” Deployment: WordPress 5.8 / PHP 7.2. Listed version 11.3.75. 200,000 active installations reported by WordPress.org.
Source description: “(OFFICIAL tawk.to plugin) Instantly chat with visitors on your website with the free tawk.to chat widget. Website: http://tawk.to”. Deployment: WordPress 2.7 / PHP 5.6. Listed version 0.9.3. 100,000 active installations reported by WordPress.org.
Source description: “Chat with your website visitors in real-time for free! Engage with your customers and increase sales.” Deployment: WordPress 5.3 / PHP 5.4. Listed version 10.0.18. 100,000 active installations reported by WordPress.org.
Source description: “Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads,…” Deployment: WordPress 4.7 / PHP 7.4. Listed version 8.0.1. 70,000 active installations reported by WordPress.org.
Source description: “Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact…” Deployment: WordPress 4.7 / PHP 7.0. Listed version 5.1.0. 50,000 active installations reported by WordPress.org.
Source description: “Documentation, FAQ & Knowledge Base plugin to create docs, FAQs, product FAQ, wikis & help center with MCP,…” Deployment: WordPress 6.4 / PHP 7.4. Listed version 4.9.5. 30,000 active installations reported by WordPress.org.
Source description: “AI chatbot agent, MCP & human live chat for customer support, FAQ, chat buttons include WhatsApp with Chatway…” Deployment: WordPress 4.7 / PHP not specified. Listed version 1.5.2. 30,000 active installations reported by WordPress.org.
Source description: “Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted…” Deployment: WordPress 3.0 / PHP 5.6. Listed version 3.10. 20,000 active installations reported by WordPress.org.
Source description: “A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30…” Deployment: WordPress 3.0.1 / PHP 5.3. Listed version 0.48. 20,000 active installations reported by WordPress.org.
Source description: “Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use.…” Deployment: WordPress 3.0.1 / PHP not specified. Listed version 1.3.6.1. 10,000 active installations reported by WordPress.org.
Source description: “Identify, engage and convert website visitors with live chat and visitor analytics.” Deployment: WordPress 2.8 / PHP not specified. Listed version 2.0.5. 10,000 active installations reported by WordPress.org.